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Safety Department

CHA Safety Officers are dedicated to keeping CHA properties and residents safe from disturbances and criminal activity while protecting their right to the peaceful enjoyment of their homes.  Our Safety Officers encourage residents to take pride in their housing community and report suspicious activities they see on CHA property.  The CHA enforces a very strict CHA Crime-Free Lease Addendum designed to ensure that all CHA residents are able to live in safe, crime-free neighborhoods.

CHA Safety Officers use a “community policing” approach in building positive relationships with residents in order to keep our properties clean, safe, enjoyable, and drug and crime free.

The Safety Department’s primary goal is to, improve a safe and positive environment for our children, families, seniors, and persons with disabilities where everyone may reach their full potential and live independently.

CHA Safety Officers work with Housing Managers and other CHA staff to help Residents maintain their housing and avoid eviction by documenting and reporting issues to residents that may result in lease violations.

The Safety Department works to resolve disputes between Residents and others, assists with lock outs, and coordinates activities with Housing Managers, law enforcement, and fire and medical personnel as needed.

Trespass Warnings and CHA Trespass Policy and Procedures

CHA Safety Officers and Housing Managers will issue trespass warnings to persons who cause disturbances, engage in criminal activity or have significant criminal histories,  or do not have permanent addresses.  Trespass warnings bar these persons from entering onto CHA properties.  Violators are arrested for trespassing.

Through the issuance of trespass warnings and parking violations, Safety Officers work to keep CHA properties clear of persons who do not support CHA policies, rules, lease requirements, or laws from entering upon CHA property.  If you have any questions regarding the trespass list, parking policy, or wish to discuss the health and safety of yourself or anyone else, please contact the CHA Safety Department.

Contact the CHA Safety Department
Other Important Contact Information
  • CHA Emergency Work Orders…………………………………(573) 443-2233 [press zero]
  • Non-Emergency Medical, Fire and Police response call…………………(573) 442-6131
  • Columbia Police Department Front Desk…………………………………..(573) 874-7652
  • Columbia Crime Stoppers…………………………………………….(573) 875-TIPS (8477)
Nixle Community Safety Alerts

Nixle is a free community information service that alerts you to public safety threats and community events via web, e-mail, and cell phone.

Smart 911

Boone County Joint Communications offers a free service to help you when you call 911.

Once signed up, first responders will be provided important information that will help them address your emergency. This information—including photos, medical issues and current location—can help Police, Fire, and EMS locate and help you. The information you provide is kept private and secure.









The Section 8 Waiting List is now open!
See details here

You Should Know

CHA provides housing assistance to over 1,900 families in Columbia and Boone County.

Families pay 30% of their adjusted household income for rent.

Our Family Self-Sufficiency Programs help families develop five-year plans for self-sufficiency.

Contact Us

201 Switzler St.
Columbia, MO 65201
(573) 443-2556 phone
(800) 735-2966 TTY Relay