CHA Responsibilities

• Landlord & Property Owners
• CHA Responsibilities

CHA Responsibilities

• Pay property owner in a timely manner.
• Regularly evaluate family eligibility.
• Inspect units at least once annually.
• Investigate potential fraud or program abuse by tenants or landlords.
• Provide quality customer service to HCV landlords and tenants.
• Notify landlord of any change in subsidy amount.
• Maintains waitlists, conducts criminal background checks, reviews applications for the HCV Program, certifies program eligibility and determines continued eligibility.
• Explains and provides information about program policies and procedures to current and prospective landlords and families.
• Monitors program performance and compliance of participants and owners.