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Family Self-Sufficiency

What is the Family Self-Sufficiency Program?

Overview & Purpose

FSS is a voluntary program offered to CHA Residents to help them become self-sufficient. Through offering employment resources, establishing savings (escrow) accounts, and coaching participants to achieve their goals, FSS is designed to help you invest in yourself.

Key Elements of FSS

Contract of Participation

The FSS contract outlines the goals you want to accomplish and the steps needed in order to reach them. The FSS contract is set for a five year term, with goals and graduation date bein flexible.

Case Management & Coaching

Your FSS Coordinator will help you identify resources and programs that will assist you in reaching the goals on your FSS contract. They will be your coach, guide, and advocate.

Your FSS Coordinator will:
  • Meet with you to review and sign your Family Self-Sufficiency contract Develop an individual training and service plan.
  • Connect you with the appropriate resources/services.
  • Assist you through the process of achieving your goals and fulfilling your needs by providing coaching, case management, and accountability.

Escrow Account

When you join FSS an escrow account is opened for you. As the household income increases, a portion of the increased rent will be deposited into an escrow account. Participants have up to five years to save, and upon graduation from FSS receive a check with their escrow account savings.

Graduation Requirements

  • Be employed either full-time or part-time
  • Free from TANF at time of graduation
  • Complete any personal goals outlined in the FSS Contract

Who is Eligible for FSS?

FSS is open to all employable CHA residents including PBV, HCV, and Public Housing.

  • Must be over the age of 18
  • 1 FSS participant per household

Talk to us!

Caitlin Hammons, FSS Coordinator – PBV


Paula Herrera, FSS Coordinator – HCV




The Section 8 Waiting List is now open!
See details here

You Should Know

CHA provides housing assistance to over 1,900 families in Columbia and Boone County.

Families pay 30% of their adjusted household income for rent.

Our Family Self-Sufficiency Programs help families develop five-year plans for self-sufficiency.

Contact Us

201 Switzler St.
Columbia, MO 65201
(573) 443-2556 phone
(800) 735-2966 TTY Relay